Q: How I do place an order? 

 A: You may place an order online.  Click on the "Add to Shopping Basket" next to the item(s) you wish to purchase.  Then proceed to the checkout option in the Shopping Basket.  All online orders are placed electronically.  You will receive an email notification and your order will be processed immediately. 

 

Q: Is my personal information secure?

A: We do not not share or sell your personal information to anyone.

 

Q: How does Christian Art Sales handle backordered items?

A: Customer has the opportunity at the checkout to continue ordering a backordered item or to cancel the backordered item.

 

Q: What if the product I receive is damaged or defective? 

A:   Damaged Items - If you receive a damaged item contact     support@christianartsales.com.
                           Please list the following:
                          * Was the item damaged due to shipping or product defect.
                          * Quantity damaged.
                          * Item number(s).
                          * Would you like the item replaced or receive a store credit.
                          * Any additional information such as tracking number, etc.

 

Q: Can I ship an item to an address other than my own?

A: Yes, We ship anywhere in the continental U.S. You must use a physical address.  We do not ship to P.O. Boxes. 

Q: Does Christian Art Sales have a catalog? 

A: At this time we do not have a catalog.

 

Q: May I choose a different frame for the art?

A: The frames for the art are pre-chosen.

 

Q: What does each items description size include?

A: Framed pictures are matted print size only, not the framed size.

 

Q: Will my art be exactly what I see online.

A: Colors may vary slightly due to different screen settings on different computers.

 

Q: What is the cost of shipping and handling?

A: Shipping and handling are already included in the price of each item.

 

Q: What if the product I order is no longer available?

A: We are constantly updating our site to keep it current.  Even so, due to demand and turnover rate, some pictures may no longer be available.  In that event, we will not process your payment. Your order will be voided, and you will be notified by email.